Senior User Researcher

London, England, United Kingdom · Design


Why us?

We strive to simplify some of the most complex and daunting consumer marketplaces, to genuinely improve the lives of our users. Across our platforms - uSwitch, Money, and Bankrate - we give millions of people the tools, data, and insight to save thousands of pounds per year by taking control of their utility bills and finance products. And now we’re looking to help consumers with one of the most stressful things they are ever likely to do: getting a mortgage and buying a house.

The role:

As a User Researcher you will provide insights into making sure that we understand our users and their needs. You will sit in a central position within the Product Design Team, working on multiple brands, (uSwitch, Money and Bankrate), across our multidisciplinary product teams, to understand and support their research needs. To deliver timely and actionable insight and recommendations that will inform designs from concept through to implementation, for a variety of projects and ongoing incremental tests and improvements.

What you will be doing:


The things we look for in you:


What we’ll give back to you:

We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time here is even more enjoyable. Some of these benefits include:

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